HOMEOrders & Returns Shipping methods

Shipping methods

Jewels4u.gr can serve customers from all over Greece and Cyprus as well as all residents of international destinations.

You can ship your order in two ways: by sending it to your place or by picking it up from the shops of the company after a telephone call.

In the first case, your jewelery is sent through ACS courier or ELTA courier.

In case you wish your shipment to be made with a different company of the partner, the costs will be borne by the customer.

For Greece:

Shipping costs of 3 € for simple shipment or delivery for parcels up to 2kg. Each extra pound is charged with an extra € 1. Free shipping costs for orders from 50 € or more.

For Cyprus:

Shipping costs of 6 € for packages up to 2kg. Each extra pound is charged with an extra € 1. Free shipping costs for orders from 80 € or more.

For abroad:

Your order will be shipped via DHL or ELTA courier and the shipping number will be sent to you. The charge for shipping costs for orders abroad is € 25.

 

We make sure your order is shipped as soon as possible. Where there is a readily available inventory from the manufacturers of the products, the following timetable is respected:

In Attica, it takes 1-3 business days.

For the rest of Greece 1-5 business days.

For Cyprus, it takes 1-6 business days.

For other countries, 2-10 day schedule is in place.

If your order can not be executed for reasons of force majeure (lack of inventory, bad weather, strikes etc), we will contact you to tell us if you wish to complete it.

Returns and Changes:

For Greece

To make a refund or change please contact us by phone with our e-shop at +302752026808 or by email at info@jewels4u.gr in order to begin the process of changing or returning the product from our e-shop.

Returns and changes are accepted in 15 days. The product or products should be in excellent condition, not used, worn or are in any other situation than their original one and the card with the product code has not been removed. Returnable products must be properly packed so as not to be damaged during transport. Return shipping costs are charged to the customer.

Changes and returns to special orders are not made. If the product is returned, the money can either be credited to your account for a future purchase or be returned to your bank account, as you wish. The refund is made when the receipt of the retail sale is returned with the product.It takes up to 5 business days for the money to be returned from the receipt of the products in the e-shop and the account holder must be the customer in whose name the order is made. Refunds can only be made by showing a retail receipt rather than a gift change card.

Finally, seasonal products are only changed with a corresponding seasonal products and no refunds are made to these products.

For aboard

If your order has been shipped to a country outside Greece, then you are charged for the cost of sending the change or return.